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Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Bob's Watches
    5 / 5 stars
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
  • Yahoo Review
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.

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  • Nancy
    The watch was more beautiful in person, and in excellent shape even though it is 18 years old. Customer service was fantastic - I received my watch within 24 hours. I was hesitant to make a purchase online, but glad I did.
  • Adilene
    Excellent customer service.
    Kansas City
  • Dr Thomas Anastasio
    I sold my DateJust to Bob's Watches and purchased a different make in the transaction.Bob's Customer Service was prompt, professional,and (very) timely.In addition,I have had a trusted and personal jeweler for over 50 years.Bob's Watches has earned the same trust.I highly recommend doing business with them.
    Palm Coast, Florida
  • James L.
    Kudos to Larry Mandel for his help with my Rolex OP Date purchased from Bob's. Thanks for your help!
  • Ian Riding
    fantastic service great price
    bought the watch at 830pm on Wednesday and was wearing it friday afternoon
    great communication will use again
    highly recommended
  • Jeremy S
    This was my first experience spending this much money on a watch let alone buying one online due to the pandemic so I was a little apprehensive to say the least. I found Bob's after months of research and after another couple months of hesitation I finally decided to make the move on a beautiful vintage Rolex Presidential and couldn't be happier. From start to finish, this was one of the best buying experiences I've ever had. Everyone I worked with was super responsive and helpful. Alex B was fantastic answering all of my many questions and sending pictures of the piece. Stacy K and the rest of the team were great helping me with sizing. Once I made the purchase, I literally received my new watch the very next day in perfect condition matching the photos that were initially sent over. Everyone was extremely helpful and never made me feel pressured or as if I was waisting their time. I highly recommend working with Bob's especially if you are a first time buyer as I will continue to buy from them going forward!
  • Steve McElroy
    I bought a Rolex from Bob’s Watches and it came today and it is fantastic! So professional start to finish. I’m thrilled! Incredible customer service, paperwork and quality!
  • Josh B
    When you buy vintage watches, it only a question of when their will be a repair issue; not if. That said Larry M and his staff at Bob’s are incredible at standing behind what they sell. I had an issue with a vintage Rolex, and I was promptly sent a shipping label to send it back to Bob’s. Larry got the work done within a few business days reassuring me the whole time time they would not stop until the watch was made right. The repaired watch was sent back to me overnight delivery in great shape. When watches out of warrantee are bought, you are buying the dealer as much as the watch. You can do no finer than Bob’s watches for your purchase.
    Southern NJ
  • Justin Rhodes
    I just purchased a 1977 DATEJUST which happens to be the year I was born. The watch was a little snug and
    Matthew Williamson with customer service was great helping me get an extra link to make my watch fit great. He was extremely kind and went above and beyond.
    White Hall Arkansas
  • Lee G.
    I recently sold a Rolex Batman Oyster to Bob's. Bob's Watches offered me the best price by far. The transaction went quickly and smoothly and I received payment in a matter of days. If you are considering selling a quality watch, I highly recommend that you contact Bob's Watches.
    West Palm Beach, FL
  • Philip Sherman
    I purchased a Rolex Oyster Date Model 15200 with the assistance of salesperson
    Sarah Ayar who went above and beyond the
    call of duty in assisting me in choosing my
    watch and in after sales assistance. The watch itself is great, and Bob’s Watches is an awesome place to do business with.
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